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Terms of Service

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Read these terms alongside your accepted quotation and service agreement.

01About these terms

This website describes TAZA LeadFlow services offered under TAZA Digital Solutions. TAZA Innovative Tech is a related TAZA technology brand and is not the contracting operator. The owner-verified registered contracting operator is identified on this page. A demo or audit request is an enquiry, not an order or paid reservation. Scope, availability, contracting identity, applicable taxes and acceptance terms are confirmed in writing before payment. No sales, conversion or search-ranking result is guaranteed.

02Implementation and payment

50% deposit to begin implementation. The remaining 50% is due after accepted preview/client approval and before go-live. Your written quotation confirms scope. A payment redirect is not proof of settlement; payment must be verified.

03Subscription and activation

Implementation: 50% deposit, then 50% balance before go-live. Your first monthly subscription is due on the next 1st or 15th strictly after go-live, never the same day. Founding pricing runs for 12 months from your first successful subscription payment. Launch carries a 12-month minimum platform commitment. Client approval does not automatically publish the website.

04Founding offers

Founding Launch: RM299 implementation and RM49/month for 12 months, for the first 10 paid Launch businesses. Founding Growth: RM1,490 implementation and RM149/month for 12 months, for the first 10 participating Growth businesses. Current standard references: Launch RM99/month and Growth RM249/month. Availability is confirmed in writing; an enquiry does not reserve a place. The Founding promotional subscription period begins with the first successful monthly subscription payment and lasts for 12 months.

05Delivery and client responsibilities

Scope, milestones, content requirements and approval steps are agreed in writing. Clients provide and approve the business information, content, permissions and domain access needed for the agreed work. Timing depends on that agreed scope and the required inputs and approvals.

06Domains and ownership

Your existing website can stay. Your domain remains registered to you; routing it to LeadFlow does not transfer ownership to TAZA. Customer-provided content and customer records remain yours. LeadFlow software and managed templates are licensed as part of the service; source-code transfer is not included.

07Features and service boundaries

Package scope and Pro availability require confirmation. Review requests are a neutral manual workflow within agreed scope, without review gating. Add-ons, including Reserve / Booking, are optional one-time implementation fees agreed in your quotation; provider, API or usage fees are separate where applicable, and add-ons purchased after go-live are payable 100% upfront. Reserve / Booking captures appointment or reservation requests subject to manual confirmation; it is not guaranteed live inventory booking. Automated Recall and other roadmap capabilities are not included promises. Product visuals use synthetic examples, not customer results.

08Cancellation and offboarding

Cancellation, any minimum commitment, applicable payment or refund terms, export, migration assistance and retention arrangements are set out in your service agreement. Confirm those arrangements before proceeding. Domain and customer-record ownership remain with you.

09Acceptable use

A publicly listed WhatsApp number is not marketing consent. Respect contact choices, opt-outs and suppression. Do not use the service for spam, unlawful content, fake reviews or selectively requesting positive reviews.

10Contact

Use the verified business email on this page or the enquiry form to discuss scope or commercial terms. For privacy requests, see the Privacy Policy and select Privacy / data request in the form.

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Terms of Service | TAZA LeadFlow